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Privacy & GDPR Regulation

GDPR, officially regulation (UE) n.2016/679, is a regulation of the European Union with regard to personal information and privacy.
With this regulation, the European Commission intends to strengthen and standardise personal information protection for citizens of the European Union and residents of the European Union, both within and outside the borders of the European Union (EU).
The text, adopted on 27 April 2016, was published in the European Official Journal on 4 May 2016 and came into force on 25 May of the same year. It began to be definitively effective on 25 May 2018.
This document also addresses the issue of exporting personal data outside the EU and obliges all data controllers (also having their registered office outside the European Union) who process data of residents of the European Union to observe and fulfil the obligations envisaged. The main objectives of the European Commission are to give back to citizens the control of their personal data and to simplify the regulatory environment concerning international affairs by unifying and making the privacy legislation within the EU homogeneous. Since its entry into force, GDPR has replaced the contents of the Data Protection Directive (Directive 95/46 / EC) and, in Italy, repealed the provisions of the code for the protection of personal data (dlgs.n. 196 / 2003).
For more information, please click here.

Fisheyes Ltd respects your ability to make informed choices about the collection and uses of your personal information. This privacy policy tells you about our online collection and uses of information that identifies you personally so that you can make an informed choice about using this site. The terms of this policy apply to websites developed and managed by Fisheyes Ltd and other affiliated and subsidiary sites which may from time to time be specified in this policy, unless different terms are specified in an online or other form or contract provided to you. This site is operated by Fisheyes Ltd, Paisley, Glasgow Scotland for our clients. By using this website, you understand and agree that:

  • -- the information collected from this site may be retained for 12 months, and may be stored, accessed, and used in jurisdictions whose privacy laws may be different and less protective than those of your home jurisdiction;
  • -- Fisheyes Ltd will not use any information gathered for purposes such as direct marketing. Nor will your information be disclosed to unauthorised third parties.
  • -- The web site uses a third party online booking system WebHotelier hotel for which Fisheyes Ltd obtain an exclusive license and are the exclusive providers in Italy. Your credit card details are required as guarantee for your reservation (no money will be debited until after the arrival date i.e. when you pay on departure) your details may be subjected to checks by the necessary payment processors, whose privacy policies and practices ensure the integrity of your data.

The WebHotelier booking engine which we use on all our hotel/accommodation websites uses PCI-DSS Encryption and has completed the Security Standards Council Level-2 Service Provider certification which is compliant with GDPR. You can read more about this here.



SSL On Selected Websites
An SSL certificate serves as a digital "passport" that allows data to be transmitted over secure networks - protecting financial and credit card transactions, signups, web access to mail, sensitive information and intranets. It authenticates and encrypts the data transferred through the website to the server.


Cookies are small text files which are stored on your computer by your browser. They are used for many things, such as remembering whether you've visited the site before, so that you remain logged in - or to help us work out how many new website visitors we get each month. They contain information about the use of your computer but don't include personal information about you (they don't store your name, for instance).
This policy explains how cookies are used in general - and, below, how you can control the cookies that may be used on this site (not all of them are used on every site). 

About this Cookie policy
This Cookie Policy applies to all of our websites and our mobile applications 
In this Cookie Policy, when we refer to any of our Websites, we mean any website or mobile application operated by Fisheyes Ltd regardless of how you access the network. By accessing the Website, you agree that this Cookie Policy will apply whenever you access the Website on any device.
Any changes to this policy will be posted here. We reserve the right to vary this Cookie Policy from time to time and such changes shall become effective as soon as they are posted. Your continued use of the Website constitutes your agreement to all such changes.

Our use of cookies
We may collect information automatically when you visit the Website, using cookies.
The cookies allow us to identify your computer and find out details about your last visit.
You can choose, below, not to allow cookies. If you do, we can't guarantee that your experience with the Website will be as good as if you do allow cookies.
The information collected by cookies does not personally identify you; it includes general information about your computer settings, your connection to the Internet e.g. operating system and platform, IP address, your browsing patterns and timings of browsing on the Website and your location.
Most internet browsers accept cookies automatically, but you can change the settings of your browser to erase cookies or prevent automatic acceptance if you prefer.
These links explain how you can control cookies via your browser - remember that if you turn off cookies in your browser then these settings apply to all websites not just this one:


Types of cookie that may be used during your visit to the Website:

The following types of cookie are used on this site. We don't list every single cookie used by name - but for each type of cookie we tell you how you can control its use.

1. Analytics cookies
These monitor how visitors move around the Website and how they reached it. This is used so that we can see total (not individual) figures on which types of content users enjoy most, for instance.
You can opt out of these if you want:

2. Third-party service cookies
Social sharing, video and other services we offer are run by other companies. These companies may drop cookies on your computer when you use them on our site or if you are already logged in to them.
Here is a list of places where you can find out more about specific services that we may use and their use of cookies:

3. Our own ad serving and management cookies
We occasionally sell space on some of our websites to advertisers.
As part of this, we use several services to help us and advertisers understand what adverts you might be interested in. These cookies hold information about the computer - they don't hold personal information about you (ie it's not linked to you as an individual). But they might hold a record of what other websites you've looked at - so we could show you a car advert if you've previously visited a motoring website.
These are the services we use and how you can control those cookies. Please note that turning off advertising cookies won't mean that you are not served any advertising merely that it will not be tailored to your interests.

4. Other ad management cookies
Advertisements on the Website are provided by other organisations. Our advertising partners will serve advertisements that they believe are most likely to be of interest to you, based on information about your visit to the Website and other websites. In order to do this, our advertising partner may need to place a cookie on your computer. These cookies hold information about the computer - they don't hold personal information about you (ie it's not linked to you as an individual).
For more information about this type of online behavioural advertising, about cookies, and about how to turn this feature off, please visit 
Please note that turning off advertising cookies won't mean that you are not served any advertising merely that it will not be tailored to your interests.
This Cookie policy was last updated on 18/05/2015


Information Collected From This Website
When you visit this website some information, such as the site that referred you to us, your IP address, and navigational and purchase information, may be collected automatically as part of the site's operation. This information is used to generate user profiles on client nationality and geographic breakdown. The web site may be developed in order to ask you to provide information via online forms.
For example, we may ask for your name, place of birth, full name, telephone number, email address and postal address, or other information to register online. We may also ask you about your age, education, gender or other information and to participate in surveys or other online activities. Providing information on online forms is always voluntary, and you are free not to complete any online forms. If you choose not to, however, some products and services may not be available to you.

How We Use Your Information
The information collected online is stored for a limited period and is used for various purposes, including processing your transactions, customer service, product and service development and marketing analysis, facilitating your use of this website, and customising the service to your particular interests.

We also reserve the right to disclose your personal information if required to do so by law, or in the good faith belief that such action is reasonably necessary to comply with legal process, respond to claims, or protect the rights, property or safety of our company, employees, customers, or the public.

About Cookies (more information above)
While the website does not create any cookies of its own, some pages contain external links / components that create a cookie (a text file) in the browser directory of your computer's hard drive. A cookie is a small piece of information that a website can store on your web browser and later retrieve. Information that cookies can collect include the date and time of your visit, your registration information, your ip address, your purchase activity (WebHotelier only i.e. the online booking system) and navigational activity. Cookies offer you many conveniences. They allow the website to recognize information and determine what content is best suited to your needs.
Most browsers allow you to decline cookies, but if you elect to do so, these pages may not display properly. You are free to delete cookies after your session, and your browser should contain instructions on how to do this. We strongly recommend that you visit the following companies privacy policies (linked to below) and continue to visit them on a regular basis as privacy policies are liable to change. Listed below are the companies that provide external links / components that can create a cookie on the site.

The following Google services are used ( Google Maps (interactive maps) and Google's privacy policy can be viewed at To view Google's Terms of Service visit You can also see Google Maps terms of use by clicking on the "Terms of Use" button that appears in the bottom right of all Google Maps or by visiting

The WebHotelier Hotel Reservation System is used. The system uses cookies as part of the process to enable the user to book a hotel room online. Personal information including credit card information is collected via online forms. This data is encrypted before being sent over the internet. It is held securely at WebHotelier dedicated server in Ashburn, Virginia, United States. 

Opting Out
If you do not want to receive promotional information from us then simply tell us , you can opt-out by telling us when you complete your online reservation in the comments box provided. If you did not opt out when you made your reservation, and later decide that you are not interested in receiving this information, you can opt out at any time by sending an email to 

Links to Other Websites
The websites, to which we link, including but not limited to the sites of subsidiaries and third party content providers, may have different privacy policies and practices from those disclosed here. We assume no responsibility for the policies or practices of linked sites and encourage you to become acquainted with them.

We do not intend to collect personal information from anyone under the age of 18. If you are under 18, you should not make an online reservation enter information on this website and should ask a parent to do so for you.

Questions or Concerns
If at any time you believe that fisheyes ltd has not followed the above policy, please let us know by sending an email to we will make reasonable efforts to identify and correct any problem. You can write to us at Fisheyes Ltd, 53 Moss Street, Paisley, Renfrewshire PA1 1DR or by telephone 0044 141 570 3060.

Changes to This Online Privacy Policy
We may amend this Privacy Statement from time to time in order to meet changes in the regulatory environment, business needs, or to satisfy the requirements of our visitors, guests, marketing partners and service providers. Any changes made will be fully compliant with the relative legislation including the rules established by the GDPR, for Italian residents. Updated versions will be posted to our web site and date stamped so that you are always aware of when the Privacy Statement was last updated 20/05/2015

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